Conditions - Gross Domestic Product (GDP)
By using our site you accept these Terms. If you do not agree to these Terms, you must not use our site. We may make changes to our site or to these Terms from time to time. We may at any time suspend or withdraw our site or any items offered on our site.
Registering your interest
We expect that demand for these products may outstrip supply. We have therefore limited the amount that people can buy to a maximum of one item per person. It may be that not all items will be available at the same time. In particular, some products are limited edition and where an edition size is stated not all of the edition will be available for purchase at this time. We reserve the right to add to or remove items from our website at any time and without notice.
If you are interested in buying an item on our website, you must first register your interest by completing and submitting the registration form on our site by 11:59pm (UK time) on the closing date stated on the registration form. You must provide all the details required by that form, including your answer to the tie-breaker question (which must be no more than 50 words). Your answer to tie-breaker question must not be discriminatory or hateful.
There is no charge to register your interest. Registration does not commit you to buying anything, but neither does it guarantee that you will be able to buy anything.
By submitting an application to register your interest you agree to be bound by these Terms.
Multiple applications are not permitted; only one application can be made per person and per household. You must complete the application yourself. It must not be automatically generated by a computer or completed by a third party.
You must be aged 18 or over to register your interest.
Applications will be grouped by the item selected and by time period (relating to the date and time they are received by us). One or more time periods per item will be selected at random by an independent third party and only applications received during the selected time period(s) will proceed to vetting. An independent judge will examine the tie-breaker questions and select those applications which the judge finds to be the most apt and original (in the sole opinion of the judge). The number of applications selected by the judge will correspond to the stock of relevant items available for purchase.
Our judge is impartial and independent, and is a professional stand up comedian. The decisions of the judge are final and may not be reviewed or appealed.
Applications may be disqualified for any breach of either these Terms (which include any additional terms stated on the registration form), or if your conduct is contrary to the spirit or intention of these Terms.
We do not accept responsibility for applications that are lost, damaged or delayed in transit, regardless of cause, including, for example, as a result of any technical malfunction, systems, network, server or software failure of any kind.
If for any reason beyond our reasonable control (including without limitation by reason of a virus, bug or other cause) the application and selection process cannot be carried out or completed as set out above, we reserve the right, in our sole discretion, to cancel, modify or suspend the affected application process.
We also reserve the right to cancel individual applications without liability to affected applicants if the security or proper administration of the process or the validity of an application is adversely affected.
If your application has been successful we will inform you by email (using the email address you provided in your registration form) within 7 days from the closing date. The closing date is as stated on the registration form. If you do not receive a confirmation by that time, please assume that your application has not been successful.
You retain copyright in your response to the tiebreaker question, but you agree that we may (but shall not be obliged to) use or publish it in any media.
Sale of items
We deem the contract for sale to have been made at the point the item leaves our premises and not the point of payment. You may receive a notification that your application to register your interest has been accepted, but this does not guarantee that you will be able to purchase items.
If your application to register your interest has been accepted you will receive an email from us confirming the payment details. You must then make that payment in full within 7 working days of the date of our email. (a “working day” is any day which is not a Saturday, Sunday or a Bank Holiday in England). Items which are not paid for within that timeframe will be released for other people to buy. We will have no liability to you for your failure to pay in full within the stated timeframe, regardless of the reason for that.
It is your responsibility to check that any email purporting to be from us is genuine before parting with your money. If you are at all concerned please email us at firstname.lastname@example.org before making payment.
You may not be invited to pay for the item(s) that you ordered (if, for example, your application to register is disqualified or if you have not been successful).
Your invitation to purchase is personal to you and is not transferable. Your invitation to purchase has no monetary value and may not be redeemed for cash.
If you receive an invitation to purchase but the item you expressed an interest in is not available to buy for any reason (other than because you have breached these Terms or failed to pay within the stated timeframe), then we may offer you the opportunity to purchase an alternative item.
We’ll make contact with you to arrange shipping options before your order is ready to dispatch. Given the handmade and bespoke nature of many of our items there may be three to five months between the date of order and the date of delivery.
Once we have received payment in full, the item has been dispatched and the contract has been formed, you own the item, but the item will only be your responsibility from the time we deliver the item to the address you gave us (or from the time that your pre-arranged carrier collects.)
GDP reserves the right to not sell an item to anyone at any time if it reasonably believes that these Terms have or will be breached, even if you have received confirmation that your application has been accepted and/or payment has been made. In such instances your order will be cancelled and if payment has been received a full refund will be processed promptly.
If we accept and process your order where there has been a pricing error, we may end the contract, refund you any sums you have paid and require the return of any items provided to you.
Our prices may rise from time to time, but that does not mean that the value of anything that you buy from us will increase. Please buy an item because you like it, not because you think it is a good investment.
In an effort to sell things to people who want them, rather than people who want to make a profit, GDP reserves the right to refuse to sell to and refund (if applicable) any person who advertises their item for sale prior to them being in receipt of said item.
If an item is offered for sale on the secondary market before receipt, or if GDP reasonably believes that it might be offered for sale before or after receipt, then GDP reserve the right to no longer fulfil the order to that customer.
We only provide our site for domestic and private use. You agree not to use our site or to purchase any item for any commercial or business purpose, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
We may need certain information from you so that we can supply the item to you. We will contact you to ask for this information. If you do not give us this information within a reasonable time of us asking for it, or if you give us incomplete or incorrect information, we may end the contract or decline to enter into a contract. We will not be responsible for not supplying any item if this is caused by you not giving us the information we need within a reasonable time of us asking for it.
Certificates of Authenticity
Some of the items sold by GDP will be accorded a Certificate of Authenticity.
If you are invited to purchase an item which will be given a Certificate of Authenticity then you may be required to enter into a separate sales agreement with us as a condition of purchasing.
For security reasons certificates will not be automatically sent out.
Due to the scale of GDP and to prevent fraudulent requests we request all buyers to complete an authentication application on Pest Control Office’s website.
We will not permit Certificate of Authenticity applications for an item until the second anniversary of the date of purchase.
Emails, invoices and receipts from GDP do not constitute Certificates of Authenticity.
Customers may unsubscribe from the mailing list at any time by sending a blank email with “UNSUBSCRIBE MAILING LIST” in the subject line to : email@example.com
Your credit card details are not stored by GDP. Card details are securely delivered directly to our bank account via the secure Shopify Online Payment System.
You may choose to pay in UK Pounds Sterling (GBP) or Euros.
Copyright and Trade Marks
Certain images used on this website are reproduced with the express permission of the artist, Banksy. Copyright is retained by the artist and images must not be reproduced without the express written permission of the artist of Pest Control Office Limited.
BANKSY, the Girl with a Balloon logo and the Flower Thrower logo are registered EU Trade Marks belonging to Pest Control Office Limited. We use these EU Trade Marks to denote the authenticity of our products and services. Only official products and services are allowed to use these EU Trade Marks, or our other trade marks. You are not permitted to use our EU Trade Marks without our express written approval.
Any unauthorised reproduction may result in legal proceedings.
Linking to our site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on the part of Banksy or GDP where none exists.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
We reserve the right to withdraw linking permission without notice.
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business or operational reasons.
The information contained in this site is provided 'as is'. We make no representations, warranties or guarantees, whether express or implied that the information on our site is accurate, complete or up to date.
The images of the items on our site are for illustrative purposes only. Your item may vary from those images. Because many of our items are handmade, the sizes, weights, capacities, dimensions and measurements indicated on our website are approximate.
We do not guarantee that our site will be secure, or free from bugs or viruses. You must not do anything to harm our site.
This site is intended for adults only. GDP accepts no responsibility for any offence that materials on the site may cause. Access to this website is at the users own risk.
GDP is not responsible in any way for the content of any websites externally linked to this website. GDP is not responsible for the actions of users of this website.
If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable.
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the items including the right to receive items which are of satisfactory quality; fit for any particular purpose made known to us; and for defective products under the Consumer Protection Act 1987.
Cancelling your contract
Your rights when you end the contract will depend on what you have bought, whether there is anything wrong with it, and when you decide to end the contract.
Something we have done:
In certain situations you can end your contract with us because of something we have done or are going to do (for example, if we are changing the item or these Terms and you do not agree with the change, if there is going to be a significant delay to delivery or if we have done something wrong). The contract will end immediately on you telling us you want to end it and we will refund you in full for any items not provided.
Changing your mind:
For most items bought online you have a legal right to change your mind within 14 days (after the day you receive the items) and claim a refund. You do not have a right to change your mind in respect of:
- Bespoke items, such as the hand carved Gravestone;
- items sealed for health protection or hygiene purposes, once these have been unsealed after you receive them;
- any items which become mixed inseparably with other items after their delivery.
How to end the contract with us (including if you have changed your mind)
To end the contract with us, please let us know:
- By email. Email us at firstname.lastname@example.org. Please provide your name, home address, details of the order, your phone number and email address.
- By post. Write to us at BM Box Pest Control Office LTD London WC1N 3XX, including your name, home address, details of the order, your phone number and email address.
You end the contract for any reason after items have been dispatched to you or you have received them, you must return them to us. Please email us first at email@example.com for a return label or to arrange collection. If you are exercising your right to change your mind you must send off the items within 14 days of telling us you wish to end the contract.
We will only pay the costs of return if the items are faulty or misdescribed or if you are ending the contract because you have a legal right to do so as a result of something we have done wrong.
In all other circumstances (including where you are exercising your right to change your mind) you must pay the full costs of return. If you are responsible for the costs of return and we are collecting the items from you, we will charge you the cost to us of collection.
If you are entitled to a refund as set out above we will refund you the price you paid for the items including delivery costs, by the method you used for payment. However, we may make deductions from the price, as described below.
- we will refund you the delivery cost up to the value of cheapest delivery method that we offer.
- where the item is a service we may deduct the costs we've incurred in supplying the service up to the date that you tell us you have changed your mind.
If you are exercising your right to change your mind we may also reduce your refund of the price (excluding delivery costs) to reflect any reduction in the value of the items, if this has been caused by your handling them in a way which would not be permitted in a shop. If we refund you the price paid before we are able to inspect the items and later discover you have handled them in an unacceptable way, you must pay us an appropriate amount.
Our rights to end the contract
We may end the contract for any item at any time by writing to you if:
- you do not make any payment to us when it is due;
- you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the item;
- you do not, within a reasonable time, allow us to deliver the items to you or collect them from us;
- we reasonably suspect that you are a trader or are buying the items for resale on the secondary market;
- you are (or we reasonably believe you will be) in breach of these Terms.
If we end the contract in the situations set out above we will refund any money you have paid in advance for items we have not provided but we may deduct or charge you reasonable compensation for the net costs we will incur as a result of your breaking the contract.
We may write to you to let you know that we are going to stop selling an item. We will refund any sums you have paid in advance for items which will not be provided.
If there is a problem with the item:
We are under a legal duty to supply items that are in conformity with this contract. Nothing in these Terms will affect your legal rights.
If you wish to exercise your legal rights to reject items you must either post them back to us or (if they are not suitable for posting) allow us to collect them from you. We will pay the costs of postage or collection. Please email us at firstname.lastname@example.org for a return label or to arrange collection.
We may transfer our rights and obligations under these Terms to another organisation. You may only transfer your rights or your obligations under these Terms to another person if we agree to this in writing.
Nobody else has any rights under these Terms. These Terms and any contract for sale is a contract is between you and us. No other person shall have any rights to enforce any of the terms.
If a court finds part of these Terms illegal, the rest will continue in force.
Even if we delay in enforcing these Terms, we can still enforce it later.
This Agreement is governed by the laws of England and Wales. The courts of England and Wales will have non-exclusive jurisdiction for resolution of any lawsuit or court proceeding permitted under this Agreement, which means that as a UK or EU consumer you may only bring any lawsuit or court proceedings against us in a court in your country of residence or the courts of England and Wales. If you are a UK or EU consumer and GDP wishes to enforce any of its rights against you, we may do so only in the courts of your country of residence.
We are the owner or the licensee of all intellectual property rights in our site. You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
If you wish to contact GDP, email: email@example.com.